Artificial intelligence is no longer a tool exclusively used to execute predefined tasks. In many organizations, it has become an active participant in shaping how work gets done—and increasingly, how organizations themselves are designed. The transformation is unfolding quietly and unevenly, but its direction is clear: As AI becomes more agentic—autonomous, proactive, and self-learning—it begins to mediate the very structures through which work, collaboration, and capability evolve.
Topics: Organization Desgin, Adaptive Organization Design, AI, OrgDesign, Agentic AI
The use of AI in organizations has evolved significantly over the decades, from early expert systems in the 1980s to the rise of machine learning and big data in the 2010s. AI became integral to various business processes, improving efficiency and driving innovation. The introduction of OpenAI's ChatGPT in 2022 marked a transformative moment. ChatGPT and other advanced natural language processing capabilities revolutionized customer service, content creation, internal communication, and decision support. It democratized many organizational processes by making sophisticated tools accessible to smaller enterprises and employees, fostering innovation, and enhancing productivity.
Topics: Organization Desgin, AI, OrgDesign
At the beginning of 2023, McKinsey surveyed more than 2,500 business leaders around the world. The results went into the report on The State of the Organization 2023.
At the time, only half of the participating organizations said they were well prepared to anticipate and react to external shocks, and two-thirds saw their organization as overly complex and inefficient.
Topics: Organization Design, New Work, AI, Assessment
The Organization Design Forum offered an insightful session on the of role AI in Organization Design last week.
The use of AI has become a central question in boardrooms and executive meetings. Evidently, companies must find ways of positioning themselves around AI as a new opportunity to innovate services and increase effectiveness. Why should the field of Organization Design, which typically assists companies in such efforts, be any different?
Topics: Organization Design, Adaptive Organization Design, AI
