AI Is Jagged — Your Work Design Shouldn't Be

Does the following sound familiar? You ask AI to analyze a 40-page strategy document. Within seconds, it identifies patterns, compares competing arguments, and produces a remarkably useful synthesis. Then you ask it to make one seemingly minor change to a table. It removes a row. Or changes two numbers. Or confidently tells you the change has been made when nothing has changed at all.  You try again. It makes the same mistake. That is AI jaggedness: the peculiar reality that AI can outperform humans in some areas while struggling, sometimes headscratchingly, in others.

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Topics: Organization Design, Adaptive Organization Design, AI Transformation, Work Design

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